Last updated: 23 July 2026
These terms govern your use of zlado.in and the services provided by Zlado Enterprises LLP (“Zlado”, “we”, “us”).
By engaging our services or using this website, you agree to these terms.
What We Do
Zlado guides and supports healthcare professionals through the process of registering with overseas regulatory bodies — including the HCPC (United Kingdom), CORU (Ireland), and Gulf authorities such as DHA, DoH, MoH, SCFHS, QCHP, NHRA and OMSB — as well as providing coaching classes and exam preparation.
Our role is advisory and supportive. We help you understand requirements, organise your documents, prepare for exams, and navigate each stage without the usual hassle. You remain the applicant. The information and documents you submit to a regulator are your own, and you are responsible for their accuracy and for making your own submissions.
No Guarantee of Outcome
Registration decisions are made solely by the relevant regulatory authority. We do not control, influence, or guarantee any outcome, timeline, or approval. Our fees are for the guidance and support we provide, not for a particular result.
Your Responsibilities
You agree to:
- Provide accurate, complete and genuine information and documents
- Respond to our requests in reasonable time, as delays may affect your application
- Meet the regulator’s own requirements, including any exams, fees or deadlines
- Not ask us to provide false or misleading information to any authority
We may decline or discontinue service where information appears falsified.
Fees and Payment
Fees are quoted before engagement and are payable as agreed. Regulatory fees, exam fees, translation, attestation and courier costs are separate and payable by you directly to the relevant body unless expressly agreed otherwise.
Refunds
If you cancel before we have begun work on your engagement, your fee is refundable, less any transaction or payment-gateway costs already incurred.
Once work has begun, fees are not refundable. Our fees cover guidance and support delivered over time, and that work cannot be returned once it has been carried out.
No refund is due where an application is refused, delayed or rejected by a regulator, since the outcome is decided solely by that authority and is outside our control.
Refund requests should be made in writing to the contact address below.
Coaching and Academic Services
Class fees, validity periods and any second-instalment dates are as agreed at enrolment. Access to recorded material and notes is for your personal use only and may not be shared, resold or redistributed.
For coaching, work is treated as having begun once your first class has started or course material has been released to you, whichever is earlier.
Confidentiality and Data
We handle your personal information as described in our Privacy Policy. We share your details with a regulator or third party only where necessary to provide the service, or where required by law. You may request deletion of your data at any time — see our Data Deletion Request page.
Limitation of Liability
To the extent permitted by law, our total liability arising from our services is limited to the fees you have paid us for the service in question. We are not liable for indirect or consequential losses, including lost earnings or opportunities arising from a regulator’s decision or timeline.
Nothing in these terms excludes liability that cannot lawfully be excluded.
Changes
We may update these terms from time to time. The version published on this page at the time you engage us applies to that engagement.
Governing Law
These terms are governed by the laws of India, and the courts at Malappuram, Kerala shall have jurisdiction.
Contact
Zlado Enterprises LLP
12/319 TUV, Morayur, Kondotty, Malappuram, Kerala 673642, India
Email: office@zlado.in
Phone: +91 8590279791